SYIT Changing the Corporate Culture Maria Khan Khurram Rehman Alvi Zunaira Saqib 2018
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“The corporate culture of SYIT is a very dynamic and fast-changing field. The CEO, Syed Ali Baig, is the driving force behind the change initiatives, which have led to a significant transformation in the organization. The changes were initiated to align the organization’s culture with its mission and values, and to promote a more inclusive and collaborative culture. The process started in 2016, when Syed Ali Baig announced that the company would be moving away from a centralized hierarchy towards a more horizontal and decentralized approach
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I joined SYIT in September 2014 to assist the Chief Executive Officer in strengthening the organizational culture. Since then I have been witnessing the transformation from a ‘complaint oriented’ culture to a more ‘customer oriented’ one. A few specific measures taken are: 1. Strong Customer Service: We introduced ‘Customer First’ as a company value, which meant that every stakeholder is expected to have a clear understanding of how customers want to be treated and acted upon. Our customer service managers, who were trained to be empath
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I worked with SYIT from the very first day in November 2016. I quickly learned that their work culture was very different from what I was used to at my previous organization. The culture was not just focused on sales and revenue, but on developing talent, building relationships, and helping employees to grow professionally. I joined SYIT in a period where it was going through an organizational restructuring. One of the initiatives of the management was to change the company culture to focus more on customer satisfaction and employee development. To achieve this, the management was launching
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“SYIT is a young and dynamic company that specializes in the development of IT solutions and services for various industries, including oil and gas, pharmaceutical, education, logistics, finance, manufacturing, media, and various government services.” Company’s mission is to create value for all stakeholders, develop effective and efficient IT solutions and services that meet the highest international standards. This mission is carried out through a number of strategic steps: – Conducting research and innovation to develop cutting-edge solutions
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In the year 1998, when I started work at SYIT in a humble capacity as a customer service representative, I never imagined my career journey could lead me to the corporate heights that it has now. explanation That was just a child’s dream to be a top manager at SYIT today. In my personal experience, I realized that I have been in the company from its inception, and my entire career has been spent learning from each and every interaction with the clients. I have interacted with millions of clients and their families. For that, I have learned
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SYIT’s success story is rooted in the determination and persistence of its visionary founder, Mrs. Shamim Alvi, and the remarkable team of executives and professionals under her leadership. read more She took SYIT from a regional player to a national and multinational firm, growing from 130 staff to 1100 and, in turn, contributing to the country’s economic development. The Change SYIT had already been a successful FMCG company for over two decades when Mrs. Alvi took
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– “How SYIT Changed the Corporate Culture” is a comprehensive report written to provide a vivid description of a company’s transformation. The report describes the initial state of a company, its current state, and the actions taken to overcome its challenges. – “Change Management” and “Culture” are two essential components of effective transformation. The report discusses how SYIT adapted to these components and how they impacted the company. – The report also evaluates how SYIT has addressed human capital in its transformation. The company recognized that the quality of