Sunder Engineering The Path to Customer Loyalty Brajesh Bolia Sehajpreet Kaur
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Sunder Engineering Industries Pvt. Ltd. Was established in the year 1962 as a small metal and engineering company with 50 employees. The first metal processing unit was set up in 1970. In 1995, the company has been named as “Sunder Engineering Industries Pvt. Ltd. AKRP, BPL, BHIL Group, RPG Group and Hindalco Group are the major shareholders in this organization, which are leading manufacturing units in India. Sunder Industries is having
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Sunder Engineering (SE) is a 160 year old engineering group based in North India. The Group’s forte lies in providing turnkey engineering solutions for manufacturing, distribution, and logistics of machinery, automotive, and electrical products. SE has 4600+ employees with over 50% of them residing in North India. Its key services include turnkey engineering solutions, after sales support, warehousing, and distribution, spare parts supply, and training to its clientele. The organization oper
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“The Sunder Engineering is the world’s No 1 manufacturer of valves, tube fittings, seals, hydraulic components, industrial products and equipment. They were established in the year 1935, and since then, they have remained an iconic brand in the industry. The company has been in the forefront of the engineering revolution, innovating and providing advanced products for the industry. Their products are widely used for different industries, including oil & gas, chemicals, petrochemical, water & wastewater, food & be
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Sunder Engineering is a leading manufacturer of valves, actuators and pumps for the global oil & gas, petrochemical, power generation and water & wastewater industries. I have worked for Sunder Engineering for over 15 years now. Initially, when I joined Sunder Engineering, I was responsible for sourcing and negotiating the best prices with suppliers from all over the world. I am pleased to tell that during my tenure, we have maintained the best of all time sales targets and market share growth rate. Over the years, my team
Problem Statement of the Case Study
In today’s increasingly competitive business landscape, customer loyalty is more crucial than ever. Sunder Engineering is a reputed engineering company that provides customized engineering solutions to customers across the globe. With their 25 years of experience and vast network of professionals, they aim to create customer loyalty by consistently delivering high-quality products and exceptional customer service. But this path to customer loyalty, as we all know, is not easy. According to a research conducted by “Accenture Strategy,” only 48% of
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Sunder Engineering The Path to Customer Loyalty In the previous sections I shared my thoughts on how I have gained immense satisfaction from Sunder Engineering services. However, it remains a great surprise that it didn’t get much appreciation. However, I am delighted to say that Sunder Engineering is doing a remarkable job of customer satisfaction. This success can be attributed to Sunder Engineering’s dedication to customer satisfaction. The success of Sunder Engineering can be attributed to a number of factors. First, I will go through the five most important points, that contribute to customer
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I’ve been in the manufacturing industry for a long time now, and I have seen the industry’s ups and downs. next page One thing I have noticed consistently is the industry’s fickle customer base. A customer wants something, and they want it tomorrow. They don’t give a damn about the quality of the product, and they never remember its specific features. However, when a business consistently meets or exceeds their customer’s expectations, they tend to stick with you. Sunder Engineering is a small company with a big vision. As a company
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I was privileged to be chosen as one of the 2014 Sunder Engineering student awards. This was a remarkable feat as the students in Engineering are considered to be among the top of the top. I am an excellent candidate in engineering because I had done well in my class work and had scored an overall mark in my engineering college as well as my university. I had secured a rank in both my engineering entrance exams as well. What was more interesting was that I secured the highest grade in the prestigious National Conference on Engineering Education which is organized by the government.