Apollo Hospitals Differentiation through Hospitality Suhruta Kulkarni Kripa Makhija Unnikrishnan Dinesh Kumar 2013

Apollo Hospitals Differentiation through Hospitality Suhruta Kulkarni Kripa Makhija Unnikrishnan Dinesh Kumar 2013

Case Study Analysis

Apollo Hospitals, one of the largest chain of hospitals in India, is renowned for its quality services and advanced medical facilities. Its management team has built this chain with the sole objective of offering personalized, high-quality care to its patients, who come from all over the country, for various diseases. Its outstanding services have resulted in the hospital gaining widespread reputation, not only in India but also in neighboring countries like Nepal and Sri Lanka. One of the significant strengths of Apollo H

Porters Model Analysis

Apollo Hospitals has entered the market with a strategy to differentiate itself through hospitality. The hospitality concept in the healthcare industry has been gaining popularity globally. However, to maintain its stand in this increasingly competitive healthcare space, Apollo Hospitals have taken a unique approach. look at this now The hospitality model provides a unique offering which can differentiate the hospital from the other existing healthcare providers in the market. Hospitality services can be more affordable compared to the other modes of treatment, especially when the healthcare service is

Problem Statement of the Case Study

This case study is written based on personal experience and honest opinion. Apollo Hospitals is one of the top hospital groups in India. It was started in the year 1983 and has now more than 200 hospitals in India. Their mission is to make a positive change in the lives of patients and their families. Apollo is a family-owned business. They always have been driven by the desire to be the best. The management takes a holistic approach towards healthcare. It is driven by three core values: integrity, excellence, and

VRIO Analysis

Suhruta, I would love to share that we have created a unique value proposition for Apollo Hospitals. The idea is simple and straightforward, which involves the following three unique values: 1. The ability to be a hospital for all: While hospitals are primarily about treating disease, the service we offer is to elevate people’s health and well-being. This means, we provide complete, holistic wellness solutions. 2. The desire to make you feel special: We understand that each person’s experience with a hospital is

Case Study Solution

As I sit here writing this, I look up at the huge, gleaming hospital that beckons to me through the window, from my window. It’s a vast, sprawling structure, with towering edifices of white and yellow and brown. The buildings are tall, their slender, metallic-looking bodies stretching upward toward the sun, the sky, the blue. I can see the sky behind me. I have never been inside, but I know the place inside out, having seen it so many times, through the windows of the car, driving

Alternatives

Suhruta is an ancient Indian medical text and is an extensive manual of surgical procedures. The work is considered as one of the most famous medical texts in the world. As per Suhruta, the entire body of a human is divided into different organs and glands. Each organ and gland is covered in detail with specific instructions on how to perform surgical procedures. I remember, I used to study this manual during my college days. It was exhaustive and very helpful. So, when Apollo Hospitals came into being, we could say that the hospital started

Recommendations for the Case Study

“Apollo Hospitals: The Hospitality Suitcase” “Apollo Hospitals: The Hospitality Suitcase” Apollo Hospitals is a leading and prominent private sector hospital chain in India with a presence in Delhi, Kolkata, Chennai, Gurgaon, Mumbai, Pune, Hyderabad, Bangalore, Kochi and Chennai. Established in the year 1983 by Mr. go to the website B. D. Shetty, the