Amazon Alexa and Patient Engagement Kevin A Schulman Stacy Wood 2019
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Amazon Alexa and Patient Engagement Kevin A Schulman Stacy Wood 2019 I wrote for The New York Times. For me, this is a classic case of the human side of a computer program: It’s not about technology, but about people and the way people interact with technology. As you would expect, there are many fascinating examples of this. One of the most fascinating examples is in the field of medical care. You may not have heard of the company, called Lumosity, but it’s worth getting to know
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The rise of Amazon’s Alexa voice-activated smart-home devices has transformed the way consumers interact with technology. Today, most consumers in the U.S. Know and use Alexa on their smart home devices. The Alexa interface is simple, easy to understand, and the voice-assistant is intuitive. It was natural for Amazon to expand the Alexa voice-activated device interface into a smart speaker platform. Amazon launched the Echo in 2014 and followed with the Amazon Echo Dot in 2015. The
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In Amazon’s 2018 Alexa Dev Summit, they presented a fantastic idea for building patient engagement: voice-controlled telemedicine. It’s an innovative and practical idea, and it’s becoming increasingly popular. The use of voice-enabled devices for health care is definitely here to stay. In this post, we’ll dive deeper into how the idea for voice-controlled telemedicine developed. Alexa and Patient Engagement The idea for Alexa’s voice-enabled telemedicine came from
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Amazon has made its Echo Dot smart speaker a very popular product in recent years. Over 30 million of these speakers have been sold, generating more than $10 billion in sales in just two years of its launch. This popularity can be attributed in large part to the addition of Alexa. This voice-controlled digital assistant enables consumers to make calls, search the internet, control smart home devices, and even shop. Amazon has even partnered with other companies to provide access to its voice-powered virtual assistant. This report will explore the effects
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I’m a technology executive with 20+ years’ experience in customer service, product management, software development, and consulting. I have worked at Fortune 500 companies and startups. I’m an avid reader of literature, history, poetry, and art. My poetry has been published online. My fiction has been published in a variety of literary magazines. I have three degrees, one in psychology and two in computer science. I’ve worked on customer engagement projects for several years in my current role.
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Innovation is the life blood of the modern world. It is the thing that drives progress and keeps it moving forward. One example of innovation in healthcare has been in the use of voice-enabled devices, specifically, Amazon Alexa. Amazon’s e-commerce giant is known for its user-friendly and efficient systems, and the company has introduced voice-enabled devices to extend its user base to a more diverse audience. In 2016, Amazon announced the development of Amazon Echo (a voice-enabled device), which was soon followed by the release of
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Alexa is the AI virtual assistant from Amazon, wherein you can ask the speaker to perform certain actions or commands. For example, you can ask for the weather report, order a book, set a reminder, or order coffee on the way home. In fact, there are around 40 million Alexa skills for the devices such as Echo, Dot, Tap, and many more. One of the most popular Alexa skills, “Alexa, Start my Workout”, was launched at CES 2018 by Amazon. But,
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Amazon has recently launched a new set of voice assistants to engage its customers — and patients. Alexa and the Echo line are built on Amazon’s cloud-based services, meaning they can connect to medical devices and share valuable health data. This creates a vast database to analyze patient data and provide useful insights. YOURURL.com Patients are the most valuable assets Amazon has to offer, and the benefits are well worth the cost. Amazon can use patient data for personalized marketing, improve patient experience and make healthcare more accessible to remote populations. I am